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Company reserves the right to cancel any order at any stage due to product unavailability or any other reason.Beauty and Fragrance items cannot be exchanged or returned.Payment refund can take up to 15 working days from the time we have received returned goods. Please note that in case of credit card payment, you will receive your refund after the defected product has been returned and processed.Currently, we do not offer any refunds or exchanges for international online orders.If any product purchased at full price goes on sale it will be exchanged at the marked down price.However, refunds may be allowed in exceptional cases where the product is out of stock or has a manufacturing defect.

Exchange or refund of any product(s) will take place, if the product(s) received has any manufacturing defect.

Due to the differences in color monitors/screens and lighting used during photo-shoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.

Products purchased on sale or during promotions cannot be exchanged, returned or refunded.Please note that the product must be unused and unaltered with the price label intact along with the purchase receipt. Product (s) can also be exchanged from the Bonanza|Satrangi retail outlets within 07 days from the date of purchase. You can request an exchange by sending us an email at along with your Order ID.